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We process orders in 1-4 business days.
USA orders should arrive in 8-10 business days. We thank you for your patience. If you feel as though USPS has misplaced your item, please contact us. We make sure every customer gets their purchased item.
We work to process international orders in 3-5 business days, however, please note that your orders may take around 20-45 business days. In addition, please note that international orders typically will process through customs specific to its destination. Every Country has different customs and your item may be held up for varying degrees of time. Please contact your local shipping service if you believe that your item is being held up in customs.
You, as the customer, are responsible for paying ALL customs and import fees, including your local taxes. Please check your domestic law before making any purchase at Knifecrossbow. Importing hunting tools, whether edged or not, might be restricted or prohibited in some countries. If you are not sure about your local law, please ask your local authority such as the police department or customs office.
We will not be responsible if the custom seizes the item you purchased. You are the one to make sure that your purchased item is allowed to import.
WRONG SHIPPING INFORMATION
We are not responsible for any lost package that is incorrectly addressed due to a customer error.
We make our shipping labels based on the information a customer provides. If you accidentally enter an incorrect or incomplete address and you are bound to inform us immediately (within 24 hours of your order).
YOU WILL HAVE TO COVER THE COST OF RESENDING THE SHIPMENT TO YOU.
IF YOUR PACKAGE WAS MARKED AS "DELIVERED" BUT YOU DID NOT RECEIVE IT - USPS delivery vehicles use GPS that can automatically update a package as "delivered" prematurely. Please wait another business day, as the package could have been marked as delivered by mistake, and will arrive the following day.
We encourage you to contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day's delivery. USPS is used to these questions, and will generally provide helpful information.
Release, Assumption of Risk, and Waiver of Liability and Indemnity Agreement:
Knifecrossbow does not warrant that a person or company may legally sell, purchase, possess, or carry any and all items offered according to federal, state, or local laws. These items include, but are not limited to pocket knives, switchblades, knuckle knives, items having concealed blades, and double edged blades. We feel it is extremely important to comply with guidelines established by state laws. By purchasing any item from Knifecrossbow, the buyer warrants that he is in compliance with all federal, local, and state laws and is legally able to purchase these items.
Knives can be dangerous if improperly handled. Keep away from children. We strongly recommend that items purchased from Knifecrossbow should not be sold to minors without parental permission.
If you have any queries, Please contact with email or form. We will reply soon.